Kalessi is a part of essential services in construction industry and therefore will continue to operate throughout stage 4.
We are committed to the safety and wellbeing of our community and to help reduce the spread of COVID-19.
Starting tomorrow, Kalessi will offer contactless deliveries.
Our driver will deliver the products in a safe location and take photo as proof of delivery. Hence, there will be no longer a need for signature.
Our pickups will be contactless as well. Kindly arrange the pickups with our office on (03) 9574 1988 at least 30 minutes prior sending any employees or customers to give us enough time to prepare the item in a safe location and to avoid any delays or complications.
All products sold by Kalessi Bathroom and Tile are covered under manufacturer warranty. Please refer to the individual product details.
We understand that you are purchasing the product without physically seeing it and if you are unhappy with it, please call us on 03 9574 1988 within 2 days of receiving it to notify us of your change of mind.
Kalessi Bathroom and Tiles reserves the right to charge 30% of the returned product price as a re-stocking fee.
Consumer is responsible for freight arrangements and costs.
Please note that the goods must be returned in their original condition
It is the condition of Kalessi Bathroom and Tiles, that whichever products are bought from www.kalessi.com.au are installed by a licensed plumber or qualified tradesperson.